Privacy & Email Policy

Hope Island Medical Centre is committed to protecting the privacy of patient information and to handling your personal information in a responsible manner in accordance with the Privacy Act 1988, the Privacy Amendment (Enhancing Privacy Protection) Act 2012, the Australian Privacy Principles and relevant State and Territory privacy legislation (referred to as privacy legislation).

The Privacy Policy explains how your information is collected, used and disclosed, how you may access that information and how you may seek the correction of any information. It also explains how you may make a complaint about a breach of privacy legislation.

This Privacy Policy is current from 1 February 2021. From time to time, the privacy policy is updated in line with processes and systems that handle your information. This Privacy Policy will be updated to reflect any changes. Those changes will be available on our website and in the practice.

For the full copy of the Privacy Policy
Hard copies are available at reception.


Patients may contact their doctor by email:, although this is not the preferred method of contact.
Never use email for urgent matters.
Your doctor or designated staff member will respond to your enquiry by telephone as we are unable to guarantee confidentiality through email.